Maintenance and Repair

An inexperienced person is more likely to HURT himself and to further damage the pump.

Four good reasons to chose pompes grosclaude for your pump and pumping systems maintenance and repairs

Imagine one of the pumps in your system is leaking. What do you do? «After all, it’s just a pump, what’s so complicated about that? Things go in one end and come out the other and in the middle, well, it takes care of itself! All you need is a wrench, no need to call the supplier, we’ll just end up paying to find out what we already know plus the price of a mechanical seal. » Are you sure you know what you are doing? Are you sure you have the right spare part and that the root of the problem is really the one you have identified? In fact, the real question is, is do-it-yourself always the right answer? Here at «NO» and have three good reasons for you. Pompes Grosclaude we say« No » and have three good reasons for you.


1 – COMPLEXITY OF THE PUMPING SYSTEM

Firstly, a pumping system is complex. Experience and specific skills are necessary to carry out maintenance on a pump. An inexperienced person is more likely to HURT, himself and to further damage the pump than to repair it. So, the moral of this story is, it is better to trust a professional such asJacques COSSUTTA, Maintenance and Repairs manager, who has been handling all types of pumps for 20 years.

2 – THE ATEX CERTIFICATION

Second example: Your pump has ATEX certification but neither you, nor your workshop, nor your repairers are SAQR-ATEX certified, and your pump breaks down. Did you know? If you repair this pump yourselves without ATEX certification then:

1- IN BASIC TERMS : You risk further damage to the pump and hurting yourself

2- IN CONCRETE TERMS: : Your pump will no longer be certified ATEX and you will take on full responsibility for its operating risks.

Two good reasons for getting in touch with POMPES GROSCLAUDE and its Repairs and Maintenance department. Our experience, our capacity to repair all makes of centrifugal and vacuum pumps and our ATEX certification amongst other reasons make us the reliable solution to your problem.

3 – THE MANUFACTURER WARRANTY

If your pump breaks down because of a damaged spare part, it’s tempting to replace it by a cheaper part bought from another supplier. However, it’s important to understand the consequences of such a choice:

•  LOSS OF THE CONSTRUCTOR GUARANTEE

 LOSS OF ATEX CERTIFICATION, even if your workshop and/or your repairers are SAQR-ATEX certified.

4 – RELIABILITY AND REACTIVITY

Lastly, let’s talk about RELIABILITY and REACTIVITY. Put simply our goal is to share our expertise with our partners. The quality and durability of our products have been proved. Today, we want to prove that Pompes Grosclaude’s quality mission does not stop at the fabrication stage but extends to the maintenance and repair of its products and those of its competitors.

Jacques COSSUTTA is, therefore, your expert representative. His mission is to supply a made-to-measure service on-site or in our workshop. Always ready with advice, he ensures follow-up and contacts companies in search of solutions to their problems. For increased reactivity, you will also be in touch with Stéphanie VICENTE, who mostly takes care of the administrative side and who will be pleased to help you through these procedures.

Ensuring reliability also requires some information from you. You will find two documents in the after-sales section of our website which must be sent to us before we can intervene:

• Decontamination certificate (for all interventions)

• ATEX equipment terms of use form (only for ATEX certified equipment)

Thank you for your custom and we look forward to hearing from you soon!

In short, THE POMPES GROSCLAUDE REPAIRS AND MAINTENANCE SERVICE, looks like this:

Info R&M